Posting ID : A1068480165
Date Posted : 2015-08-18
Category : Accounting Finance
Interested in stability and opportunity for growth?
We are an Orange County auto finance company looking for an experienced and professional collector to join our growing team. Please ensure you meet the requirements and possess the necessary skills before applying for this position.
The senior collector position will be responsible for a wide array of collections functions including but not limited to the following:
?Handle Inbound/outbound calls from customers (no auto dialer).
?Handle escalated customer calls and talk offs.
?Resolve delinquent accounts by identifying the true reason for default utilizing effective listening, respectful and assertive communication and professionalism.
?Manage repossessions from initial assignment to disposal at auto auction.
?Prep charge off documents.
?Handle small claims actions and prepare settlements to recover deficiency balances.
?Ability to communicate clearly, concisely and effectively both verbally and written.
?Ability to prioritize and manage multiple responsibilities with a strong attention to detail.
?Excellent organizational, time management and follow-up skills.
?Proficient in skip tracing.
?Effective communication, negotiation, and problem solving skills.
?Minimum 3 years auto finance collections experience.
?Bilingual Spanish/English preferred.
?Reliable attendance and punctuality.