In-Person Assister/Customer Service

Posting ID : A1068478165
Date Posted : 2015-08-18
Category : Customer Service

My client in South East Austin is looking for 5 month contract In-Person Assister AND In Person Assister manger.These individuals will be responsible for delivering education, participating in outreach events, and providing in-person assistance for consumers seeking to enroll in the Affordable Care Act.Work one-on-one with consumers needing assistance with the Health Insurance Marketplace.Deliver general education about the Affordable Care Act and Healthcare Exchange.Assist consumers through the application process, eligibility determinations, and plan selection.Answer Incoming phone calls, set up appointments as needed, and perform greeter responsibilities as assigned.Always display professionalism when interacting with the consumer, supervisor and other in-person assistance staff.

Required Skills:
Customer service experienceHealthcare understandingOutreach/community-based work experienceAbility to work a flexible schedule including evenings and weekends, with appropriate notice.Computer Literacy.Excellent written and verbal communication, organized, and efficient with time management.Ability to explain and summarize detailed and complex concepts.Spanish & English bilingual preferred based on market demographics.Please email me your updated resume for consideration.

To apply or to learn more, visit us at Aerotek is an equal opportunity employer.

Some Other Postings