Customer Service Reps Needed!!

Posting ID : A1068477468
Date Posted : 2015-08-18
Category : Customer Service

PeopleShare is seeking candidates for a Customer Service Position, working for a Well-Established Client in Wyomissing, PA! Position offers great benefits and opportunities for growth!! Qualified Candidates: Please submit your resume!!

Schedule: Monday-Friday 12:00 PM -8:30 PM with Two Saturdays a Month or
2:30 PM- 11:00 PM with Two Saturdays a Month or
11:30 AM- 8:00 PM (No Saturdays)
Saturday shifts are 4 hours
Pay Rate: $11.00-$12.00/HR

Job Responsibilities:
Provide customer service to claimants, providers, and clients with problems or questions regarding their claims and/or policies via telephone or correspondence
Maintain customer service logs to 1 page or less (or 3 day turnaround time)
Process any incoming client correspondence
Meet or exceed production goal of 80 calls per day
Meet or exceed customer service quality standards

Education and Skills:
High School Diploma or General Education Degree (GED), plus two years customer service experience preferably in a call center environment, with medical codes and/or terminology helpful
Courteous demeanor, self-driven, extremely reliable, problem solver, able to work well under pressure in a
fast-paced, time sensitive environment w/shifting priorities & ongoing interruptions
Knowledge of Microsoft Office products

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, while maintaining regular attendance that is acceptable to company standards. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

PA -- Reading
PeopleShare has temporary to hire and permanent jobs in Pennsylvania (PA) -- King of Prussia, Reading, Mohnton, Exeter, Shillington, West Reading, West Lawn, Sinking Spring, Temple, Kutztown, Leesport, Hamburg, and Pottstown. We have openings for receptionist, data entry, customer service, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers/packers, forklift, machine operators, maintenance mechanics and office managers.

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