Posting ID : A1068475556
Date Posted : 2015-08-18
Category : Retail Wholesale
Job Title: Full Time Senior Assistant Manager
Reports to: Store Manager
Is responsible for all operations of the store in the absence of the Store Manager.
Distinguishing Features of the Work
The Senior Assistant Manager is the true second in command of the store. A fully trained and successful Senior AM possesses the same operational knowledge as the Store Manager and can run the store in the absence of a Store Manager.
Essential Job Responsibilities
Motivates, and leads by example. E.g. demonstrates selling and customer service skills on the selling floor, acting as a role model.
Trains and coaches sales Associates in company selling skills and techniques, using the approved training program materials and all its tools as prescribed within policy.
Is responsible for ensuring customer satisfaction.
Supports all sales initiatives, contests, and events.
Reviews opportunities in all product categories to maximize sales efforts of all associates.
Takes active role in entire training process for new hires, following guidelines and provides ongoing training and coaching for existing Associates, seeking out all current available resources.
Provides leadership and motivation, focusing on maintaining a strong team, thereby limiting turnover to the current acceptable standard.
Assists the Store Manager by providing input on Associate performance appraisals.
Takes an active role in sourcing and interviewing potential candidates for the store.
Has keys to the store and is entrusted to open and close the store per policy.
Takes responsibility for shipping and receiving product.
Ensures physical condition and cleanliness of the store is in compliance with operational policies and procedures.
Protects Company assets and keeps aware of all loss prevention issues and ensures Associate compliance with all polices.
Ensures all cash handling and related bookkeeping is done properly.
Stays current with all store policies and procedures.
Merchandising / Marketing
Ensures compliance with all corporate directives such as store resets, price changes and special events.
Keeps a good working knowledge of all product lines carried. Strives to improve own product knowledge and the product knowledge of associates on an on-going basis.
Keeps all Associates aware of the need for proper organization and alphabetizing of product.
Desirable Training, Experience, and Qualifications for Senior AMs:
Must possess professional and leadership skills and attributes.
Must be willing to work a minimum of 40 hours per week.
Should have at least one year of retail experience and prior management experience.