Service Provider Ii

Posting ID : A1068475355
Date Posted : 2015-08-18
Category : Nonprofit

POSITION:Service Provider II
DEPARTMENT:Sonoma Program, ISHP (Intensive Supportive Housing Program)
STATUS:On-Call, Non-exempt
REPORTS TO:Licensed Team Leader


Do you enjoy helping others? Do you enjoy having some variety in your daily job routine? Do you like the sound of not being cooped up in a cubicle all day? Then you may want to consider applying for a job with Buckelew Programs as a Service Provider II!

This position is for a Service Provider (SP II) in our Intensive Supportive Housing Program (ISHP). ISHP is a service designed to assist people with serious and persistent mental illness and addiction issues to live in homes and work in the community as independently as possible. As a SPII II, you will assist the ISHP team with mental health rehabilitation services for 10 adults living in their own homes in the community in the greater Santa Rosa area.

As a Service Provider (SP II) you get to help connect people to community resources to help improve positive social interaction. You take people into the community to help incorporate new activities in their schedules in order to reduce isolation. You can even exercise alongside people in order to increase their physical activity and overall health! Helping others learn to cook is another fun part of the job! As a SP II, a large part of your job is to help teach people important health and wellness skills (i.e. independent living skills) as well as advocating for themselves when interacting with medical and community service providers. Experience with this population is preferred.


The statements contained in this Job Description are general details of the position that are necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility, and are not an all-inclusive listing of work requirements.

1.Provide services to clients at the direction of supervisor, or at the request of Service Provider IVs and Service Provider IIIs.
2.Provide support and guidance with clients in a manner that emphasizes acceptance, yet supports and responds to clients' needs and readiness for growth.
3.Participate in program planning and help implement goals.
4.Provide crisis intervention and crisis management services under direction of Program Director.
5.Work with clients needing assistance in obtaining and taking medication.
6.Maintain awareness of general physical and mental health of clients, and relay concerns to the appropriate personnel.
7.Work with clients needing assistance with learning money management and budgeting skills.
8.Work with clients needing assistance in with learning personal hygiene, household care, and laundry skills.
9.Support and encourage clients to plan and attend social activities, for the purpose of community integration.
10.Take clients to various locations for health services. Provide transportation for identified clients to treatment appointments. Accompany clients to existing services, such as Interlink, NA, AA meetings, Wellness Center, and similar.
11.Teach clients meal planning, food shopping, and cooking skills.
12.Assist clients in obtaining clothing, household goods, and other items.
13.Complete required chart documentation in a timely manner, as assigned.
14.Attend assigned team meetings and participate in a productive, collaborative manner.
15.Meet regularly with supervisor. Attend relevant trainings as needed.
16.Use computer software (i.e. Microsoft Office Suite- Outlook/Word/Excel) for email, paperwork (i.e. mileage reports), and documentation.


This job description is not an exclusive list of roles and responsibilities while working in this position. You will be responsible to perform other work that is assigned or that should be performed in order to do the job well, this is a guideline to help understand the responsibilities of the job and a tool to help measure your performance regarding your position.


A.Education and Experience: There is no diploma or degree requirement. However, consideration will be given to persons with education in the Social Sciences/Psychology field. An AA degree or higher is highly encouraged. Experience with disabled population. Experience with people with mental illness and substance abuse issues is preferred.

B.Personal: Must be fluent in English. Spanish speaking preferred. Ability to work in an independent, organized, calm and reassuring manner using good boundaries and good judgment; to be reliable, dependable and flexible; and to accept supervision, suggestions and feedback. Must have interest in working with persons with a behavioral health disability. Ability to work within all the rules, regulations, and policies that govern agency compliance. Basic computer and Internet skills including use of MS Word and Excel at a basic level. Applicants must have valid California driver's license with an insurable driving record and personal car to use on the job.

C.Physical Requirements: Physically capable of the following intermittent activities: stretching, bending, kneeling, twisting, squatting, reaching above and below the shoulder, pushing, pulling, grasping and lifting up to 40 pounds in weight. Physically capable of the following extended activities: driving, writing, standing, typing, and sitting.

Status: This position is non-exempt, on-call with varied hours.

Buckelew Programs reserves the right to modify, interpret, or apply this job description in any way that does not violate federal, state, and local laws and regulations and Buckelew's policies and procedures. This job description is not an employment contract, implied or otherwise. The employment relationship remains "At-Will." The abovementioned job requirements are subject to change to reasonably accommodate qualified employees who, because of a physical or mental impairment that significantly limits a major life activity, require a reasonable accommodation to perform the essential functions of this position. EEO/AA

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