Dental Receptionist

Posting ID : A1068474190
Date Posted : 2015-08-18
Category : Healthcare

We are Children's Dental Group, a growing specialty practice that focuses on providing quality dental care. Our mission, since opening our first practice in 1980, has always been to make patient care our #1 priority! Our practices are growing and we need responsible, talented, driven individuals committed to helping us continue that mission. This position will ensure that the patient experience is pleasant and effortless, right from their initial entry into our practice.

We currently have an opening for a Front Office Receptionist position at our Eagle Rock office. As a Receptionist you will:

Greet patients/parents upon check-in for appointments
Maintain patient confidentiality by adhering to HIPAA policies
Verify and update all patient/account demographic data on the patient's chart and in the
computer system
Copy patient's/parent's identification card and insurance benefit card if applicable
Make sure that charts are properly prepared and signed, including all necessary forms and
documentation, as well as health history alerts and proper filing tabs
Make any notes on the patient's chart that may help the other members of the team to provide
better service; communicate this information verbally if necessary
Accept over-the-counter payments and balance the payment log at the end of the day; after
balancing, turn in the payment bag
Maintain printed schedules by highlighting to show patient status
Ensure that care slips are printed, sorted, and placed in appropriate charts at least one day in
Schedule appointments
Answer patient questions related to treatment; seek assistance if unsure
Complete chart audit at least one day in advance, ensuring that eligibility is still valid and that
all forms and necessary X-Rays are present
Upon dismissal, post treatment ensuring that all documentation is complete


Previous Dental experience is a plus!
Must have professional demeanor and excellent customer service skills
Must be computer literate with strong attention to detail
Must have excellent communication skills and the ability to multi-task
Must have a great attitude and be a team player


Must be available to work on some Saturdays and until as late as 7:00 PM.

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