Call Center Vacation Specialist

Posting ID : A1068471093
Date Posted : 2015-08-18
Category : Customer Service

To be considered for this position, please submit an online application @

Job Title: Call Center Vacation Specialist
Job Status: Seasonal

Essential Duties and Responsibilities:
The Call Center Reservations Agent responsibilities include, but are not limited to the following:
Be responsible for taking inbound calls for all Free Independent Travelers.
Expected to maintain an advanced knowledge of Copper Mountain, and partnering products.
Be on-time for all scheduled shifts and maintain acceptable attendance
Meet productivity and quality standards
Offer package components on every opportunity and maintain an above average conversion percentage
Outbound calls to existing client base for incremental sales
Give world-class service to all guests
Deeply understand lodging inventory, sales and service techniques, systems, & procedures. Set yourself up for success!
Assist with special projects and/or tasks when needed.
Have fun on the phone. Create relationships with our guests. Leave your problems at the office door and be excited about the product you have to offer to our guests and the Call Center.

This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Powdr, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.

Basic Requirements:
Applicant must be able to speak and pronounce the English language, free from error, on a consistent basis. Must be able to sit for long periods of time.
Must be able to lift and carry items up to 50 lbs.

Copper Mountain Resort is an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment.

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