Do You Have Customer Service Experience?

Posting ID : A1068469355
Date Posted : 2015-08-18
Category : Customer Service

____This Monday thru Friday position working 8am -- 5pm, is looking for the right self-starter!____

Job Description:

Duties & Responsibilities:
Responding to all "Emergency Power" RFQs by obtaining all the needed information (specs, drawings, product selection information) from the customer. Reviewing this information and consulting with Engineering to create a Catalog Number (and Item #) which will meet the project requirements.
Responsible for creating the BOM (obtaining vendor quotes) as needed to complete the cost sheet
Responsible for preparing the written verbiage and sending Price Quotations
Prompt follow up on all quotes to ensure receipt, to gain additional competitive information
Responsible for inputting & updating sales department information
Completes the "Green Sheet" and coordinates with Project Manager
Work with credit department concerning credit status and payment process for customers
Self-starter, independent worker, and team player; a leader for the Emergency Power Sales Dept

Knowledge, Skills & Abilities:
Technical aptitude, attention to detail and ability to multi-task
Experience with power distribution or related equipment
Basic knowledge of electrical power
Ability to read one-line drawings
Excellent verbal, listening and written communication skills. Bi-lingual (Spanish) is a plus.
High proficiency in computer skills (MS Outlook, MS Word, System directories). MAS200 and GoldMine experience is a plus.

Experience & Education:
This position requires a high school diploma or equivalent
5-7 years of customer service experience, including data entry

Contact Information:
Please send resumes to: ghammers@rallystaffing.com, or
Apply in Person: Rally Staffing 1910 S Archibald Av Suite F Ontario, CA 91761


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