General/ Operations Manager Replacement Window and Door Company

Posting ID : A1068467546
Date Posted : 2015-08-18
Category : Business Mgmt

Family Owned, Locally Operated and Growing Window and Door Company Seeks General Manager With Replacement Window or Similar Experience.

We offer an extremely high quality product line and installation experience at unbeatable pricing, which means an excellent value to the consumer and a great opportunity for sales team, installers and managers. Candidate must be customer service focused, a strong team leader, familiar and comfortable extracting reports from sales and marketing software to present to sales team on weekly basis and have experience managing service issues. Experience with marketing, Customer financing arrangements, lead generation and rehash programs and sales force a plus.

Company is currently using Marketsharp CRM for customer database, sales and lead tracking but planning to convert to Improveit360 (sales force platform) this Fall. Experience with either CRM and transition implementation experience a plus. This position would be considered the "super user" for this software but company expectations are that GM would assist with initial and cross training of all staff to be competent users.

Daily responsibilities to include customer service issues, working with 8 person sales team on lead issuance and sales tracking, marketing decision involvement, service scheduling, basic HR functions, leadership and strategic thinking for our fast growing company.

BSL Direct Sales has experienced significant growth over past 3-4 years. The company currently has over 25 employees. Currently (not including sales team that GM works closely with) this position has 4 direct reports. Candidate needs to be excited about opportunity to work with growing company and have capacity to grow with the company, past experience working with a small company that has experienced similar growth a plus.


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