Client Service Associate

Posting ID : A1068463712
Date Posted : 2015-08-18
Category : Customer Service

A manufacturing firm is searching a customer service representative. The customer support associate would communicate with customers to provide information responding to inquiries regarding status of finished good and to manage and resolve customer requests.

Important functions:
- Receives customers' requests by telephone call.
- Traces status of orders through plant supervisor and shipping department.
- Resolves client questions regarding orders, takes orders as required.
- Acts as liaison with other departments for order completion.


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