Posting ID : A1068463712
Date Posted : 2015-08-18
Category : Customer Service
A manufacturing firm is searching a customer service representative. The customer support associate would communicate with customers to provide information responding to inquiries regarding status of finished good and to manage and resolve customer requests.
- Receives customers' requests by telephone call.
- Traces status of orders through plant supervisor and shipping department.
- Resolves client questions regarding orders, takes orders as required.
- Acts as liaison with other departments for order completion.