Posting ID : A1068461664
Date Posted : 2015-08-18
Category : Technical Support
Microsoft Support Technician/Systems Integrator Needed
We are a growing IT consulting company, providing managed services to small to medium sized businesses in Central Texas and the surrounding areas. This is an exciting opportunity to work with a very strong team of highly experienced systems integrators, engineers, and developers.
We are in need of a Microsoft Support Engineer. This position requires a strong background in Windows Desktop support (all versions), as well as a background in computer and peripheral hardware maintenance and troubleshooting. Experience with Windows Server 2003, 2008 and 2008 R2 are required. This position also requires a basic level of knowledge of IP-based networking, including the management and configuration of SOHO routers (Linksys, Netgear, etc.). A minimum of two years of experience working with the above platforms is required.
More extensive experience with Active Directory management/maintenance/troubleshooting, Exchange Server management/maintenance/troubleshooting, and/or Microsoft SQL Server and Microsoft Access is a plus. Experience with design/management/configuration of Cisco PIX and other Cisco devices is a plus. Experience with basic Ethernet cabling is a plus.
You will be required to travel onsite to see clients or work from a central office using remote access software to troubleshoot issues remotely. Working from home is required when applicable. Accordingly, strong interpersonal skills and a highly polite, patient demeanor are required traits. Our end users require EXCELLENT customer service and ethics, and accordingly, we demand this from our engineers.
A private aircraft is available for travel to clients in other cities, when needed.
Shared company vehicles are available to check-in/check-out for travel to clients in Austin & other cities.
This position will require you to be on call occasionally, as after-hours work is sometimes required.
Excellent ongoing training and a training/test lab will be provided to help you broaden your skill-set as you advance in the company.
Operating systems and third party software that we support, as well as programming languages that we develop in include, but are not limited to the list below. Additional experience with ANY of the items in the following list is favorable:
-Microsoft Windows (all versions)
-Microsoft Server Platforms (all versions) including multi-site Active Directory Forests and Group Policy Management
-Microsoft Exchange Server (2003, 2007, 2010, 2013)
-Microsoft SQL Server (2000, 2005, 2008, 2008 R2, 2012)
-Multiple flavors of Linux/UNIX
-Cisco PIX Firewalls
-Cisco Routers/Switches (Including VLANs, VTP, Spanning-Tree, etc.)
-Trixbox/FreePBX/other hybrid VoIP Systems
-Optometric Practice Management Software (Officemate, Crystal PM, Compulink, Maximeyes, Optos, EyeScape, ATLAS, etc.)
-Symantec Endpoint Protection
-Symantec Backup Exec
-Multiple flavors of SOHO routers/wireless access points/switches (Linksys, Netgear, etc.)
-Multiple flavors of printers/scanners/copiers
-QuickBooks/Other Accounting Software
-Barracuda content filtering
Our competitive compensation is based upon experience, and we offer both hourly and salary-based pay.
We pride ourselves on our level of knowledge and expertise, as well as our heartfelt desire to help our clients find the most cost effective solution EVERY TIME, in the most ethical manner possible. We look forward to adding you as a member of our outstanding team of Information Technology Experts.
Please submit resumes with requested compensation. Resumes submitted without a salary/hourly compensation expectation WILL NOT BE CONSIDERED.