Service Writer/Parts Department Associate

Posting ID : A1068460725
Date Posted : 2015-08-18
Category : Customer Service

Busy commercial heavy duty truck repair facility in Grand Rapids is seeking a 2nd shift Service Writer/Parts Department Associate. This position is responsible for determining issues and services needed by customers by efficiently addressing customer request, writing repair orders, inputting information into the service database, obtaining all customer information, maintenance records, maintaining service schedules, develop estimates by costing labor & materials and answering phones. Candidate would also be responsible for ordering parts and supplies as needed by mechanics and customers, contacting suppliers, recording and writing orders, inputting info into the system database and maintain inventory. Qualified candidate must have computer skills, be motivated with ability to interact and communicate effectively. Excellent communication skills are a must. Must be open to 1st or 2nd shift! Wages are commensurate with experience. EOE employer!

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