Visitor Center Assistant

Posting ID : A1068458589
Date Posted : 2015-08-18
Category : Nonprofit

Job Title: Visitor Center Assistant
Reports to:Visitor Center Manager
Works with:Office Manager
Supervises: Visitor Services Volunteers
Job Category:Part-time, seasonal. Not eligible for benefits.
Schedule:20-25 hours a week, May to early November, MOST weekends, some weekdays, and evenings for special events
Compensation:$9/hour

RESPONSIBILITIES
The Visitor Center Assistant will conduct admissions and retails sales on weekends and other days, and serve as first contact for visitors and other guests.
Admissions Counter:
* Greets and welcomes guests and provides information including pricing, schedules, and activities.
* Completes ticket sales and membership purchases.
* Maintains records of visitation.

Shop:
* Supervises cashiering and receipting of merchandise by cash and charge transactions; maintains sales records and makes daily reports.
* Stocks merchandise as needed
* Stocks brochure racks in VC and Exhibit Room
* Works with custodian to ensure cleanliness of VC and Exhibit Room
* Sweeps and dusts as necessary

Information Services:
* Serves as receptionist for incoming calls to The Arboretum. Provides information to potential visitors including directions, schedules, special events, classes, admission prices, seasonal plant displays, etc.
* Directs calls to other staff as needed.
* Serves as an initial point of contact for on-site visitors, vendors, volunteers, etc. doing business with staff.
Other Duties
* Supervises the work of assigned volunteers
EDUCATION AND EXPERIENCE
High school diploma or general education degree (GED); minimum one year related experience and/or training; or equivalent combination of education and experience. Excellent customer service skills a must. One year retail cash handling experience preferred. Must be able to work independently and as a team member, handling multiple and changing priorities.
KNOWLEDGE, SKILLS AND ABILITIES
* Knowledge of computer-based retail systems.
* Ability to provide polite, courteous, and pleasant interactions with all visitors

TO APPLY

Email cover letter, resume, and two references:

Lynn Shellberg


Screening of applications will begin immediately, and the position will remain open until a suitable candidate is identified. The Arboretum at Flagstaff is an Equal Opportunity Employer. For more details about The Arboretum, visit www.thearb.org.


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