Plumbing Manager

Posting ID : A1068458265
Date Posted : 2015-08-18
Category : Skilled Trades Artisan

PLUMBING MANAGER

Do you have a passion for serving customers? Do you have an unwavering commitment to success? Join a winning team! Michael & Son Services is currently looking for a talented individual to lead our Plumbing Department. We offer top pay in the industry.

POSITION OVERVIEW
The Plumbing Manager provides leadership, schedules, coordination, supervision and oversight of the performance of personnel. The Manager often acts as a client interface and problem solver. As a manager, you will exercise responsibility for developing and managing business operations that increase sales, profitability, market share, and customer and employee satisfaction. This individual will be responsible for sales revenue, forecasting and meeting targeted quota objectives. This is an opportunity to lead a team of great people toward great results. We are looking for a well-rounded customer focused professional to help shape the future of our company. We work best with versatile people who can learn fast, think on their feet, and can quickly become competent in the way we currently operate our Company.

DUTIES AND RESPONSIBILITIES:

LEADERSHIP AND SUPERVISION:
Responsible for achieving sales revenue goals
Achievement of sales objectives is a primary objective
Ensure new team members are oriented to the expectations of the Company
Assess the competency and capability of personnel providing coaching and training
Evaluate the capability and results ensuring that personnel meet quality workmanship standards and expectations
Oversee assignment of individuals' daily schedules
Set and maintain work standards and outline behavioral expectations to ensure employee morale and productivity
Maintain a record of achieving a high-level of Customer Satisfaction
Delegate responsibility and maintain follow up for assessment of results
Promote, support and facilitate teamwork and foster a positive environment

PLANNING AND SCHEDULING:
Identify needs and deficiencies in the planning/scheduling and communication translating work requirements into a prioritized plan for individual tasks and assignments
Review and adjust specific workplace activities and schedules to meet customer needs
Work with personnel to overcome work challenges

QUALITY CONTROL AND ADMINISTRATION:
Participate in incident investigations and reviews. Complete incident and other safety reports
Report on workforce production, work progress and revenue generation
Complete required statistical reports
Oversee time keeping and time cards, including recording late starts/early starts
Recommend personnel transfers, actions and promotions

REQUIREMENTS:
Experience as a Foreman or Supervisor in the plumbing trade
Hands-on experience as a qualified and competent plumber (preferable license)
Prior experience managing a large group of employees preferred
Excellent computer skills needed including Microsoft Office
Success in driving revenue/targeted quotas attainment for a division


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