part-time position administrative assistant

Posting ID : A1068457523
Date Posted : 2015-08-18
Category : Resumes Job Wanted

Diana Vildanova

Energetic Administrative Assistant with 8 year experience in high-level executive support roles, organized and professional, committed to delivering high quality results with little supervision.

SKILLS:
Administrative support specialist Advanced MS Office Suite knowledge Excel spreadsheets Time and schedule management Database management Mail management Meeting planning Accurate and detailed Team building Articulate and well-spoken

ACCOMPLISHMENTS: Coordinated the department functions for the team of 5 employees Answered multiple phone calls to corresponding departments Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency Improved the department's organization by compiling monthly income reports, financial spreadsheets and company data reports using the Microsoft Excel functions. EXPERIENCE:
11/2003 -- 12/2003 - Teacher of English Public School (Magnitogorsk, Russia)
Created lesson plans in line with state curriculum and school curriculum standards.
Created an interactive classroom atmosphere to maintain student interest and facilitate learning.
Created engaging and dynamic lessons with an emphasis on improving students' written and verbal communication skills.
Developed, administered and graded tests in order to evaluate students' progress.
Selected textbooks, equipment and other instructional materials.
Successfully improved student participation in the classroom through integration of creative role-playing exercises.

05/2004 -- 07/2006 -- Office Manager Educational center "ProfService" (Ufa, Russia)
Ordered and distributed office supplies while adhering to a fixed office budget.
Directed guests and routed deliveries and courier services.
Screened applicant resumes and coordinated both phone and in-person interviews.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Maintained a clean reception area, including lounge and associated areas.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Composed and drafted all outgoing correspondence and reports for managers.
Oversaw inventory and office supply purchases.

09/2006 -- 07/2007 -- CEO Assistant Medical center "Valero" -- Pharmacy company (Ufa, Russia)
Ordered and distributed office supplies while adhering to a fixed office budget.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
Managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Screened applicant resumes and coordinated both phone and in-person interviews.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Helped distribute employee notices and mail around the office.
Maintained a clean reception area, including lounge and associated areas.
Organized all new hire, security and temporary paperwork.
Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.
Screened all visitors and directed them to the correct employee or office.
Obtained signatures for financial documents and internal and external invoices.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.

12/2007 -- 10/2012 -- Manager of the Reception department Fitness-park "Champion" (Ufa, Russia)
Oversaw daily office operations for staff of 6 employees.
Composed and drafted all outgoing correspondence and reports for managers.
Oversaw inventory and office supply purchases.
Served as a mentor for staff of 6 junior employees.
Answered an average of 30-35 calls per day by addressing customer inquiries, solving problems and providing new product information.
Described product to customers and accurately explained details and care of merchandise. Politely assisted customers in person and via telephone.
Earned management trust by serving as key holder, responsibly opening and closing the fitness club
Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Scheduled weekly inventory pickups and deliveries with vendors.
Served as the main liaison between customers, management and sales team.
Directed calls to appropriate individuals and departments.
Set up and explained new membership contracts.
Answered and managed incoming and outgoing calls while recording accurate messages.
Maintained a clean reception area, including lounge and associated areas.

02/2014 - 06/2015 - Supervisor Assistant.
Sunrise Home Care Agency (Everett, WA)
Hiring process (looking through new applications, holding interviews, orientation process, running background check for new employees, entering data in Rosemark system)
Maintain training credentials ( watching deadlines for required training, scheduling for training, monthly reports on training completion and keeping credentials valid)
Accepting phone calls
Running errands interacting with a supervisor in a high-paced office environment

ADDITIONAL INFORMATION:
Bilingual (English-Russian) Married
Have a daughter, 6 y.o.


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