Customer Assistance Rep

Posting ID : A1068454566
Date Posted : 2015-08-18
Category : Customer Service

A production company is searching a client service representative. The client service rep would communicate with customers to give information responding to queries about the status of finished good and to handle and solve customer requests.

Important functions:
- Receives clients' requests by telephone call.
- Gets status of orders through plant supervisor and shipping team.
- Solves customer questions regarding orders, takes orders as required.
- Maintains liaison with other departments for order completion.

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