Posting ID : A1068450042
Date Posted : 2015-08-18
Category : Customer Service
Walk-in applicants are welcome Tuesday, August 18th, 10 a.m. - 6:00 p.m.
We will be conducting on-site applications with typing and dictation skills assessments. Interviews will be conducted and offers will be made the same day to applicants who qualify.
We are hiring customer service representatives for part-time positions in our Meridian, ID captioning center. This is an entry level position that does not require sales or collections. Must be 18 years or older to apply. May apply online prior to event at:
See job description below to learn more.
Help Make a Difference!
CaptionCall is looking for caring customer service representatives with a passion for helping people with hearing loss communicate with the world! Schedules are flexible and it's the perfect position for people who like to work independently. We offer a surprisingly uncommon call center environment with no inbound or outbound calls, not to mention excellent starting pay, paid training and competitive benefits. This is a fun, friendly, casual and low stress environment.
Essential Duties and Responsibilities:
Provide excellent customer service by dictating/captioning variety of conversational topics verbatim.
Maintain high level of dictation speed and accuracy.
Maintain strict consumer confidentiality.
Complete other duties/projects as assigned.
Education, Experience and/or Skills Required:
High school diploma or equivalent, or call center experience.
Must be 18 years or older.
Must type 30 WPM.
Must pass entry level dictation assessment.
Possess basic computer skills including knowledge of MS Windows.
Knowledge of English language structure and content, including meaning and spelling of words, rules of composition, and grammar.
Physical and Other Requirements:
Ability to communicate effectively through reading, writing, speaking and listening.
Ability to hear and speak clearly in order to effectively dictate.
Ability to correct and edit text on computer.
Ability to multitask.
Punctual and reliable attendance.
Ability to work various shift assignments as influenced by customer demand.
Provide excellent customer service by captioning exactly what is being said without any variation.
Ability to sit and/or stand at a desk and work with a computer for extended periods of time.
Equal Employment Opportunity:
CaptionCall is an Equal Opportunity, Affirmative Action Employer.