Posting ID : A1068347172
Date Posted : 2015-08-17
Category : Admin Office
Talent Development Specialist - TANF
The Career Advisor connects candidates to occupational skills training that will provide the skills needed to gain employment and is also responsible for reengaging those customers for job placement after training completion. Provides advice on career paths and development for Program's customer base as well as facilitating knowledge regarding access to training grants. Facilitates Program Orientations and workshops as well as various administrative responsibilities and multiple roles throughout the Program.
Counsels and assists Program's customers regarding job search strategies, personal career advisement and training issues, identifying and working with barriers to employment, professional goal setting and planning. Identify outside resources, programs and other services for customers if needed
Advises, monitors, and tracks participation for customers so that they maximize of the functions and opportunities of the program
Manages the day-to-day relationship with customers, addresses customer concerns promptly with an action plan to ensure satisfaction, and documents all findings with case notes in a clear, concise, and timely manner
Maintains knowledge/professional understanding of a vast array of occupations/career paths (for effective placement/processing and assessment of customers as well as determining services most appropriate for their career goals
Provides motivational support to customers during the job search process
Identifies training needs and ensures appropriate training
Facilitates job readiness/search workshops
Demonstrates strong strategies for re-engaging customers after training and finding employment for those customers
Demonstrates effective use of the guidelines and standards of the Case Mangement Model to support the needs of the particpants
Successfully documents customer success stories internally and externally.
Analyzes and constructs critiques of resumes/required documentation for effective processing for customer eligibility
Administratively maintains accurate and complete records and correspondence as required by the Program Director and according to standards set by Customer
Creates and maintains the policies and procedures for Career Advisement and assists in the training of other team members in those guidelines
Works under direction of the Career Advisor Coordinator to facilitate timely completion of tasks to sustain daily operations and complete special projects, and assists program team members as necessary
Produces word processing documents, including charts and tables. Proofreads and edits correspondence, memoranda, proposals, reports, and other requested documents. Maintains filing systems and performs other relevant duties as assigned by the Program Director
BA/BS psychology, marketing, business, human resources or related fields with two plus years relevant work experience
Experience working with career counseling consumers in a high volume work environment, particularly in a human services or workforce development or an equivalent combination.
Strong communication and organization skills, computer skills, publishing skills and the ability to communicate clearly and concisely.
The ability to relate well with individuals, ability to motivate, and posses experience in presenting workshops and working with individuals having one or more barriers to employment.
A referral network with other human service agencies in the community and can provide intervention services as needed.
Knowledge of various job search strategies, resources and actions plans.
Ability to follow instructions well.
Adaptable, flexible, and a fast learner.
Creative and able to meet deadlines.
Works well under pressure and goal oriented and works well within a team concept.
Demonstrated customer service skills.
Demonstrated computer skills, with experience using word processing and spreadsheet software applications.
Familiarity with the communities being served, with knowledge and understanding of local needs and resources.
Be able to work first shift and overtime if required.
Travel when necessary.
At ResCare, you will be part of an established and highly regarded organization with a proud 40-year tradition of making a vital difference in the lives of the people we serve. Not only will you see the positive results of your work each and every day, but you will also have plenty of opportunity for professional development and advancement to positions of greater responsibility. Our senior leadership team has been with us, on average, for a decade or more, and several of them began their careers with us as direct caregivers. Your hard work and professional dedication will be rewarded with competitive compensation benefits package!