Pc Technician

Posting ID : A1060860182
Date Posted : 2015-06-28
Category : Technical Support

Our client is one of the nation's leading health care organizations seeking PC Tech(s) for premium contract opportunities. Candidates will support a robust Microsoft based network running XP, Windows 7 and Lotus Notes. In addition, server, PC, MAC and laptop expertise will be needed to perform the duties of this position.

Under the guidance of IT representatives, duties may include some or all of the following:

Receiving assets, moving equipment within and/or between facilities
Staging equipment for build /image activity
Using client proprietary tools to execute PC activity
Interviewing clients as part of pre-deployment asset discovery
Executing equipment replacement activity
Updating asset management system to reflect work performed
Monitoring daily activity
Installing and maintaining PC hardware and software
Troubleshooting network usage and computer peripherals
Performing system backups and data recovery
Resolving network communication problems independently
E-mail administration
Disk capacity monitoring and network security
Preparing assets for disposition
Collaboration with teammates to identify process improvements
Escalating quickly when issues arise
Assisting other technicians as needed
May also involve transporting equipment using a vehicle provided by supplier / contractor between multiple facilities within an assigned service area

Requirements:

2 years applicable work experience OR degree
2+ years' experience with PC support, including deployment
2+ years' experience with PC hardware troubleshooting and repair
1+ year(s) experience with direct client interaction
Ability to follow written and verbal instructions
Must be adaptable to change in process or required activities
Attention to detail
Ability to learn quickly
Professional appearance and behavior, including punctuality
Background check, drivers check, drug screen and health screen required
Local candidates only
Role requires driving to the different locations

Preferred:

Health care / Pharmacy experience
Experience with Point of Sales Systems (POS) -- presently using Oracle
Deployment experience
Citrix experience
Pharmacy information management software experience
Windows 7 / XP experience

Technical Skills:

Active Directory
Desktop Support
Lotus Notes
Microsoft Windows
PC LAN Support


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