SaaS Inside Sales - Renewals @ MarkMonitor

Posting ID : B1008523566
Date Posted : 2012-05-01
Category : Sales Jobs

As the global leader in online brand protection, MarkMonitor uses a SaaS delivery model to provide advanced technology and expertise that protects the revenues and reputations of the world's leading brands. In the digital world, brands face new risks due to the web's anonymity, global reach and shifting consumption patterns for digital content, goods and services. Customers choose MarkMonitor for its unique combination of industry-leading expertise, advanced technology and extensive industry relationships to preserve their marketing investments, revenues and customer trust. Learn more at

Position Summary:

Reporting to the Director of Eastern Region Sales, the Renewal Account Manager will be part of a dynamic team that is building the world's premier domain name rejistration and online brand management services for the Global 2000. The Renewal Account Manager will be primarily responsible for maintaining MarkMonitor's current brand protection clients. They will identify new opportunities while consistently closing renewal buisness on a monthly/quarterly basis -- in order to meet or exceed their annual sales quota. This role is based out of our headquarters in San Francisco and will require that the individual be able to work in a team enviroment and demonstrate strong relational skills with their internal and external teammates.

Ideal candidates will have the ability to consult with customers, identify requirements, present technical infomation in easily understood terms, and develop relationships that meet/exceed customer' needs.

Job Responsibilities:

•Build relationships with current clients and ensure they are receiving value form our services
•Maintain a renewal rate of at least 90%
•Assist field/inside sales organization in identifying new potential opportunities
•Must have clear understanding of consultative sales process
•Contribute to highest levels of prospect and customer satisfaction
•Professional interaction with senior staff at Global 2000 companies
•Professional interaction with other MarkMonitor team members
•Accurate and consistent logging of sales activity

Minimum Requirements:

•A minimum of 3 years sales experience (or) a minimum of 2+ years related Internet sales experience
•Domain management or IP sales experience a HUGE plus
•A proven track record of:
•Consistent quota attainment or overacheivement
•succesful solution selling to Global 2000 firms and senior staff
•Management of cross group relationships within the company i.e., IT, legal, and marketing
•Closing deals greater than $30k, or high ticket items
•Excellent presentation and demonstration skills to eexcutives and individual contributors either in a group setting, one on one or over the phone.
•Flexible, diligent and professional -- willing to work hard but have fun while doing it
•Ability to comprehend and then articulate technical and legal jargon in easily understood terms -- good communicator
•Ability to learn and add value quickly
•Passionate about the product and love to sell
•Maintain a sence of urgency and goal orientation
•Straightfoward, honest, team player
•Desire to help build a world-class domain name and rejistration organization
•Able to work with an ever-changing entrepreneurial enviroment

•MarkMonitor is an equal opportunity employer
•Department: Sales
•Location: San Francisco
•Compensation: DOE
•No outside recruiters or agencies please

Some Other Postings